Manual-1
Particulars of Organisation, functions and details
Brief history and background for the establishment of DCCWS:-
Delhi Consumer’s Cooperative Wholesale Store Ltd is a registered society under Delhi Cooperative Societies Act. It was registered in the year 1962. It was setup for supplying Consumer goods to its affiliated various Primary Consumer cooperative Stores functioning in various parts of the metropolis. The need for establishment of this society arose during the post China aggression period when the prices of the essential commodities went sky-high in the market due to over-all shortages of consumer goods created by the traders by hoarding stocks for profiteering. The society was required to make bulk procurement of essential consumer goods from the sources and supply the same to the affiliated Primary stores & to public at large on reasonable prices, to enable those stores to sell the consumer goods to the public on lower prices than those prevailing in the open market.
Aims objectives and mission of the Organisation:-
The main objective of the Store is (a) to supply consumer goods to the public at reasonable rates through its Primary Consumer’s Cooperative Stores and public through retail outlets of Apna Bazar functioning in the length and breadth of the Metropolis; (b) to supply stationery items and other general goods at competitive prices to the Govt. Schools, Govt. Offices, Para Military Forces and other officials and non-officials Organizations; (c) functioning as nominated agency of the government for the sale of liquor through its 75 retail outlets setup in various parts of the city; (d) to assist government in distribution of scares items of consumer goods during the period of temporary shortage to over come the difficulties of the general consumers and (e) to supply dietary items to those Government Department like Social Welfare Department/NGOs which are engaged in the service of down-trodden, handicapped, old and destitute on reasonable rates.
Allocation of business:-
For purpose of proper organizing the activities, the Organization has been divided into various Sections viz. (a) Wholesale/Retail section. The function of this sections is to make bulk procurement of consumer goods from the sources and supply the same to retail outlets consisting of Primary Consumer’s Cooperative Stores, Franchise shops and retail outlets for sale to public. (b) Stationery section. This section conducts business with regard to the sale of stationery and other general goods to the government offices etc (c) IMFL section. The function of this section is procurement of liquor for retail outlets (L-2 & L-10) set-up in the various parts of the city and to ensure proper management of these retail vends. (d) Administration section. This section looks after the personal management of the staff working at Head Quarter and retail outlets. Vigilance Section. This section conducts surprise inspections of the retail outlets and ensure that no corrupt practices are carried out by the staff working at these retails outlets. It examines and take necessary follow up action on the complaints received both from the public and employees of the Store. Accounts Section. This section is responsible for the proper maintenance of accounts in respect of the entire Organisation. It arranges salary and allowances to the staff and other accounting functions including audits of the accounts.
Duties to be performed to achieve the mission:-
As stated above, the Organisation is divided into various segments and each segment is being looked after by a Incharge assisted by ancillary staff. Each staff member performs the assigned work to achieve the mission and objective in service of the people. Citizens interaction/Public interaction . Staff posted at the retail outlets & Vends have direct interaction with the general public in the sale of goods. They have been directed to be cordial and polite in their behavior while interacting with the general public.
Location of the office and its field Units
The office of DCCWS is located at Karampura Road, Moti Nagar, New Delhi while its branches are spread over the entire city. Lists indicating addresses of the retail outlets of Apna Bazar;, Jan Aushadhi and liquor retail outlets are enclosed.
S.No. | Information | Answer |
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| LIST OF THE BRANCHES OF APNA BAZAR | ADDRESS OF THE BRANCHES OF APNA BAZAR | 1 | GULABI BAGH | SHOP NO. 11,12, SHOPING CENTER, GULABI BAGH, DELHI. | 2 | NEHRU NAGAR | SHOP NO. 34 & 35, SHOPING COMPLEX, NEHRU NAGAR, N. DELHI. | 3 | SHAKUR PUR | NEAR S.B.I. SHOPING CENTER C-BLOCK, SHAKUR PUR, DELHI-34. | 4 | COOPS MOTI NAGAR | KARAMPURA ROAD, MOTI NAGAR, NEW DELHI. | 5 | R.K. PURAM | H. NO.82, POLICE COMPLEX, SECT. 12, R.K.PURAM, N. DELHI – 22. | 6 | SWADESHI BHANDAR | TOWN HALL, NEAR MASJID, CHANDINI CHOWK, DELHI-110006. | 7 | ANAND VIHAR | GROUP HOUSING SOCIETY SOCEITY, NEAR MANDIR, ANAND VIHAR, DELHI. | 8 | KARAMPURA | F.P.S. HEAD OFFICE, KARAMPURA ROAD, MOTI NAGAR, NEW DELHI. | S.No. | Information | Answer | | LIST OF THE BRANCHE OF JAN AUSHADHI (APNA BAZAR) | ADDRESS OF THE BRANCHES (APNA BAZAR) | 1 | JAN AUSHADHI | KARAMPURA ROAD MOTI NAGAR NEW DELHI – 110015 | S.No. | Information | Answer | | LIST OF THE IMFL L-2 VENDS | ADDRESS OF THE IMFL VENDS | 1 | SARAI PIPAL THALA | 204/I SARAI PIPAL THALA, BEHIND NIGHT SHELTER, DELHI. | 2 | VIKAS MARG | U-158, Vikas Marg, Shakarpur, Opp. Bus Stop, Delhi | 3 | ROSHANARA RD. | 4058 ROSHANARA ROAD, OPP. PALACE CINEMA, DELHI. | 4 | VISHWAS NAGAR | 28/8 GALI NO. 15, VISHWAS NAGAR, SHAHDRA, NEAR SWARNA CINAME, DELHI. | 5 | SEC-4, BAWANA ARIHAND SQUARE | SHOP NO.20,21, ARIHANT SQUARE SHOPPING COMPLEX, SEC.4, CLUSTER-1, BAWANA INDUSTRIAL AREA, BAWANA. | 6 | SHASTRI PARK | Shop No. 5, Lower Ground Floor, CSC, Shastri Park, New Delhi. | 7 | VARDHMAN PALAZA VIKASPURI | Outer Vardhman Plaza, Outer Ring Road, Vikaspuri, New Delhi | 8 | SAFDARJUNG ENCLAVE - II | SHOP NO. AB-8/1, DDA MARKET, SAFDARJUNG ENCLAVE, NEW DELHI. | 9 | ZAKHIRA | Plot No. 13/3, Najafgarh Road Ind. Area, Zakhira, New Delhi. | 10 | VASANT ENCLAVE | SHOP NO. 23, CSC MARKET, VASANT ENCLAVE, VASANT VIHAR, NEW DELHI. | 11 | KALKAJI | SHOP NO. 7, RAMJI LAL COMPLEX (LSC), CENTRAL MARKET, DDA FLATE, KALKAJI NEW DELHI. | 12 | CHANDNI CHOWK | 2268/9, DR. SEN MARG, NEAR JUBLEE CINEMA, DELHI-6. | 13 | LODHI COLONY | 80, KHANNA MKT., LODHI COLONY, DELHI. | 14 | DURGA MKT. KHICHRIPUR | Shop No. 9/15 & 9/16, Durga Mkt. Khichripur, Delhi | 15 | KRISHNA VIHAR(**) | Shop No. 21, Main Kanjhawala Road, Krishna Vihar, New Delhi. | 16 | MUKHERJEE NAGAR | SHOP NO 4-10/11A, BHANDHARI HOUSE COM. COMPLEX, MUKHRJI NAGAR, DELHI. | 17 | KARTAR NAGAR | A-520, SOUTH GAMRI, MARGINAL BANDH ROAD, DELHI-110057. | 18 | ROHINI SEC-19 | Shop No. 14 & 15, Aggarwal Shoping Centre, Rohini Sector-19, New Delhi-110085. | 19 | RAJEEV NAGAR | SHOP NO-9, RAJEEV NAGAR PHASE-II DEHLI – 110041. | 20 | SAFDARJUNG ENCLAVE | Shop No. AB-14, DDA Market, Safdarjung Enclave, New Delhi. | 21 | NAND NAGRI | SHOP NO. 5 & 6, PURNWAS BAZAR, NR. GAGAN CINEMA, NAND NAGRI, DELHI. | 22 | PITAMPURA FASHION MALL | Shop No. G-6, G. F., Vardhman Palaza, Fashion Mall, LSC Road, No. 43, Pitam Pura, N.D. | 23 | SANJAY GANDHI - II | CW-43, SANJAY GANDHI TPT. NAGAR, DELHI-42 | 24 | G.T. ALIPUR BAKOLI | G.T. ROAD, BOKOLI MOR DELHI – 110036. | 25 | SHERPUR KRAWAL NGR. (**) | SHERPUR CHOWK, KARAWAL NAGAR, DELHI. | 26 | GAZIPUR | 138, MAIN ROAD, GAJIPUR, DELHI. | 27 | PADAM NAGAR | A-14, Padam Nagar, DDA Complex, Delhi -110 007. | 28 | PIRAGARHI L-2 | SHOP NO. 1,8,9 PROP. 18-A, GURU KIRPA, PIRAGARHI CHOWK, NEW DELHI | 29 | HARSH VIHAR(**) | SHOP NO. 1,2,3 PROP. NO. D-130, BHATTI MKT. HARSH VIHAR, DELHI | 30 | M.B. ROAD, PUSP VIHAR | Shop No. 4, Sector – 3, Pushp Vihar, M.B. Road, New Delhi | 31 | MANDOLI IMFL(**) | KHASRA NO. 26/13, MANDOLI, DELHI – 110093. | 32 | KICHRIPUR | KHASRA NO. 585/202 KHICHRI PUR, MAIN MKT DELHI-91. | 33 | ROHINI SEC.-24/NAHARPUR ROHINI | SHOP NO. 3, BEST STAR MALL CS/OCF-3, SECTOR-24, ROHINI, DELHI. | 34 | SARITA VIHAR | Shop No. 9, Pocket-N, CSC, DDA Market, Sarita Vihar, New Delhi | 35 | C-BLOCK, VIKASPURI | Shop No. 39, G.F. LSC Block-C, DDA Market, Vikaspuri, New Delhi | 36 | CHAUKHANDI CHAND NAGAR | Shop No.wz-183,Eastern Side, G.F. Khasra No. 15/15,16,20, Village Chaukhandi Colony, Chand Nagar, Punjabi Mkt. Rd. N.D. 110018. Shop No. 41 & 43, K.P. Block, Pitam Pura, New Delhi | 37 | SIRASPUR G.T.ROAD | SIRASPUR G.T. KARNAL ROAD. DELHI. | 38 | AZAD PUR TPT CENTER | 28, ADAZPUR TRANSPORT CENTER | 39 | JAHANGIR PURI IMFL | A-BLOCK LOCAL SHOPPING COMPLEX. JAHANGIRPURI, DELHI. | 40 | SECTOR-16,ROHINI L-2 VEND | Shop No. 17, CSC-6 Market, Rohini Sector-16, New Delhi-110085. | 41 | UTTAM NAGAR | WZ-247/3-B, MAIN NAJAFGARH ROAD, UTTAM NAGAR, NEW DELH-59 | 42 | PASHCHIM VIHAR | Shop No.65, BG-8, DDA MKT. PASHCHIM VIHAR, New Delhi | 43 | DEENPUR, NAJAFGARH | DELHI CHAWALA ROAD, DINPUR, NAJAFGARH, DELHI | 44 | SECTOR-6, ROHINI | Shop NO. 4, CSC-3 Market, Rohini Sector-6, Delhi-110 085. | 45 | SHAKUR BASTI | Shop No. 7, Road No. 43, WZ 607, Shakur Basti, New Delhi | 46 | HOG MKT. RAJINDRA PLACE | Shop No. 146, Hog Market, Rajindra Palace, New Delhi- 110 008. | 47 | SHAHZADA BAGH | 308/1, Shahzada Bagh, Industrial Area, New Delhi. | 48 | MASUDABAD L-2 | KHASRA NO. 205 VILLAGE MASUDABAD NAJAFGARH DELHI. | 49 | MOTI NAGR. L-2 | KARAMPURA ROAD MOTI NAGAR NEW DELHI – 110015. | 50 | LAJWANTI CHK. | SHOP NO. WZ-342, NANGAL RAYA, NR. LAJWANTI CHOWK, DELHI | 51 | PITAMPURA L-2 | SHOP NO. 5, LU MARKET (BLOCK) DDA MARKET, PITAM PURA, DELHI. | 52 | POOTHKALAN KRISHNA VIHAR | KHASRA NO. 72/12 KRISHNA VIHAR V.P.O. POOTHKALAN | 53 | MASJID MOTH L-2 | Shop No. –4, CSC DDA Market, Phase-II, Masjid Moth, New Delhi. | 54 | SINGHU BORDER L-2 | G.T. KARNAL ROAD, SINGHU BORDER, DELHI. | 55 | DWARKA | SHOP NO. 36, LSC MARKET, SECOTOR-6, DWARAKA, NEW DELHI. | 56 | BAWANA ROAD INDU.AREA | SHOP NO.28-29, SHRI OM PLAZA, POCKET - E, SECTOR - I, BAWAN ROAD, INDU.AREA | 57 | NASIRPUR (DAWARKA) | SHOP NO.4-15 & 16, VARDHMAN ENTRANCE PLAZA, NASIRPUR, DAWARKA, N.D. | 58 | NAND NAGRI II L-2 | SHOP NO.B-1/15-16, D.D.A. MKT. NAND NAGARI, DELHI | 59 | DILSHAD GARDEN | SHOP NO.43, BLOCK- B, GROUND FLOOR, LSC, DILSHAD GARDEN, DELHI | 60 | MALVIYA NANGAR | SHOP NO.19, OLD MALVIYA NAGAR , NEW DELHI-110017 | 61 | TRILOK PURI | SHOP NO. 183-186, D.D.A. MKT., TRILOK PURI, DELHI | 62 | GULABI BAGH | SHOP NO. G.2, GROUND FLOOR PLOT NO.9 & 10, VARDHMAN CAPITAL (MALL), L.S.C., GULABI BAGH (NEAR SHAKTI NAGAR), DELHI. | 63 | NARELA | SHOP NO.74, GROUND FLOOR, L.S.C. VARDHMAN MALL, POCKT-6, SECT.A-6, NARELA, DELHI-40 | 64 | BEHRA ENCLAVE | SHOP NO. 5-6, BALLAJI COMPLEX, BEHRA ENCALAVE, PASCHIM VIHAR | 65 | LIBASPUR | KHASRA NO.15/32, (011), 23MIN (0-2), LIBASPUR, DELHI | 66 | BADARPUR | SHOP NO.D-7 TO D-10, SHIV MKT. BUDH NAGAR, BADARPUR, DELHI | 67 | BHATTI VILLAGE | KHASRA NO. 40, VILLAGE BHATTI, DERA MOD, DELHI | 68 | KOTLA, MAYUR VIHAR | SHOP NO.14-15, KOTALA VILLAGE, MAYUR VIHAR PHASE-I, DELHI-110091 | 69 | W . MALLA SEC.3, ROHINI | SHOP NO.44, W.MALL PLOT NO.-9, MANGLAM PLACE, DIST. CENTRE, SEC.3, ROHINI, NEW DELHI. | 70 | MAIN ROAD SAMAIPUR BAWANA | KHASRA NO.35/20/2, MAIN BAWAN ROAD, NEAR YAMUNA KENNAL, VILLAGE SAMAIPUR, DELHI | 71 | KASHMIRI GATE | SHOP NO. 1491-G & 1491-A, GROUND FLOOR SITUATED AT KASHMERE GATE, (NEAR RITZ CINEMA), DELHI - 110006 | S.No. | Information | Answer | | NAME OF THE L-10 VENDS | Address of the L-10 vend | 1 | AUCHANDI BORDER C/L (L-2 Special) | KHASRA NO. 18/21 AUCHANDI BORDER, DELHI - 110039 | 2 | AZADPUR C/L | 28, Transport Centre, Azadpur, Delhi. | 3 | BADARPUR EXT. C/L (L-2 Special) | SHOP NO. 2, G.T.ROAD BADARPUR BORDER, MATHURA RD. DELHI | 4 | BHATTI VILLAGE C/L (L-2 Special) | KHASRA NO. 40, VILLAGE BHATTI, DERA MOD, DELHI | 5 | HASTSAL C/L (L -2 Special) | SHOP NO. 7 &8, DDA MARKET, HASTSAL, NEW DELHI | 6 | JAHANGIR PURI C/L | A-29, DDA COMPLEX, JAHANGIR PURI, NEW DELHI. | 7 | KRISHAN VIHAR C/L | Shop No. 21, Main Kanjhawala Road, Krishna Vihar, New Delhi. | 8 | LAWRENCE ROAD | B-33, LAWRENCE ROAD, NEW DELHI. | 9 | LIBAS PUR C/L (L-2 Special) | KHASRA NO. 15/32 , (0-11), 23 MIN (0-2), LIBASPUR, DELHI | 10 | LOK NAYAK PURAM | SHOP NO.9, CSC MARKET, LOK NAYAK PURAM, DELHI. | 11 | M.B. ROAD, PUSHP VIHAR C/L (L-2 Special) | Shop No. 17, G.F. Sector-3, M.B. Road, Delhi | 12 | MANDOLI C/L | KHASRA NO. 26/13, MANDOLI, DELHI – 110093. | 13 | MANGOL PURI C/L | PLOT NO. 100, B.A. MANGOL PURI, IND. AREA, PHASE-II, DELHI. | 14 | MOTI NAGAR C/L | KARAMPURA ROAD, MOTI NAGAR, DELHI - 15 | 15 | NAND NAGRI C/L | 141/142, PUNARVAS BAZAAR, NR. GAGAN CINEMA, NAND NAGRI, DELHI. | 16 | NEW USMANPUR C/L | 118-120, NEW USMANPUR, DELHI -43 | 17 | RANAJI ENCLAVE C/L (L-2 Special) | SHOP NO. 1-2, RANAJI ENCLAVE, NAJAFGARH, DELHI | 18 | SAMAIPUR BAWANA ROAD C/L | 35/19, MAIN BAWANA ROAD, SAMAIPUR, DELHI | 19 | SHASTRI PARK C/L | Shop No. 1, CSC Market, Shastri Park, New Delhi | 20 | SHERPUR KARWAL NAGAR C/L | SHERPUR CHOWK, KARAWAL NAGAR, DELHI. | 21 | SHIV MKT C/L | SHOP NO. D-7 TO 10 SHIV MKT. BUDH NAGAR BADARPUR | 22 | SINGHU BORDER C/L | KH.NO. 10/6/2 SINGHU BDR. NR. BHAGHTI DARAM KANTA, DELHI | 23 | ZAKHIRA C/L | G.F. 13/3, NAJAFGARH ROAD, IND. AREA, ZAKHIRA, NEW DELHI-15 | 24 | BG-8 PASCHIM VIHAR C/L | G.31, GROUND FLOOR, PLOT NO. 23, VARDHMAN CURVE PLAZA, KP BLOCK PIRAM PURA, NEW DELHI |
Working hours both for office and public. The Head Office remains open 5 days in a week. Its working hours are between 9.30 a.m. to 6.00 p.m. with lunch break of half an hour between 1.30 p.m. and 2.00 p.m. The working hours at the retail outlets of Apna Bazar are from 10.00 a.m. to 7.00 p.m. and that of IMFL from 12.00 noon to 10.00 p.m. and Country Liquor from 11.00 a.m. to 9.00 p.m. Grievance redress mechanism. A Vigilance section has been setup at the Head Quarter to receive the complaints from the employees and public and find out the solution to those problems within the parameter of rules. Complaints received are dealt in accordance with the instructions of Govt. of India. |